Online Purchases
-
Returns must be initiated within 14 days of receipt.
-
Items must be unworn, unwashed, and in original condition, with all tags attached. We have the right to refuse any return that is not in it's original condition.
-
Gowns purchased online can be returned for a full refund, minus a 10% restocking fee. Customer is responsible for shipping. We have every right to deny a return based on the condition of the product when it reaches our store. All gown purchases also have a 15 minute cancellation window.
-
Promotional items, and sale items are final sale. No Exceptions.
-
Online returns are eligible for store credit or exchange only.
- Store credits never expire and can be used online or in our brick and mortar locations.
-
Returns may be brought to either of our brick-and-mortar locations or shipped back using a prepaid mailing label.
-
A $7 flat-rate return shipping fee applies to all mailed returns.
-
Store credit never expires and cannot be transferred to another person.
In-Store Purchases
-
Items purchased in store may be returned within 14 days for store credit or exchange only.
-
Store credits never expire and can be used online or in our brick and mortar locations.
-
Returned merchandise must be unworn, unwashed, and have all original tags attached.
-
All gowns, promotional items, and sale items are final sale.